Messages

1

MiVoice Office 250/Mitel 5000 / Re: Enabling Configuration Assistant

« on: January 26, 2021, 06:16:44 PM »

Wonderful! Thank you for the swift help. Been looking for something similar to that all morning and just could not find it myself

2

MiVoice Office 250/Mitel 5000 / Enabling Configuration Assistant

« on: January 26, 2021, 05:08:47 PM »

Good Day Everyone,

I have a question/inquiry for our business's Mitel 5000 System. We recently moved our IP Phones and System to a different network, and now do not have access to the AWP webpage (due to the nature of our network, this cannot be changed/routed at the firewall so is stuck as is). I noticed a lot of the manuals stating that a configuration assistant can be called to configure Dynamic Extension Express settings (on, off, and the number it rings). It also states that "if configuration assistant is enabled". How do I go about seeing if configuration assistant is enabled? If it is disabled, how do I enable it? Is this setting only available in certain versions?

If the answer ends up being that we cannot enable a configuration assistant, does anyone know of a remote (at the end user's phone on the LAN) configuration options for changing the Dynamic Express Extension Number without them contacting IT every time they would like it changed?

I can provide any additional info is needed if it is a per version feature to assist any help that might come my way. Thank you all for your support,

Jacob