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MiVoice Office 250/Mitel 5000 / Forum/5000 Noob :)
« on: February 14, 2011, 11:53:26 AM »
Hi
First time to forum and first time getting my hands on the 5000 since I completed the training course 6 months ago.
Have had a couple of issues with programming the system but my main confusion at the moment is setting up the system to dial 9 for an outgoing call. In my training I received a dial 9 template, however the feature code for outgoing call is currently 888 and when I try to change it to 9 I receive an error informing me that this conflicts with 999 (emergency call) How do I get around this as dialling 9 is the only obvious number in the uk to get an outside line if one is required?? (Not so in the IP Office, which I'm used to working with)
Thanks
First time to forum and first time getting my hands on the 5000 since I completed the training course 6 months ago.
Have had a couple of issues with programming the system but my main confusion at the moment is setting up the system to dial 9 for an outgoing call. In my training I received a dial 9 template, however the feature code for outgoing call is currently 888 and when I try to change it to 9 I receive an error informing me that this conflicts with 999 (emergency call) How do I get around this as dialling 9 is the only obvious number in the uk to get an outside line if one is required?? (Not so in the IP Office, which I'm used to working with)
Thanks