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SIP On Mitel / SIP Trunk to 8x8 / RingCentral

« on: December 04, 2020, 12:38:59 AM »

I'm going for a long shot here and hoping someone can point me in the right direction in setting up a SIP trunk to our 8x8 provider that we are using in a small office.  We have already purchased a SIP trunk that they gave us with an IP and port to use.  We have a dedicated / routable internet IP to our PBX with the specified SIP ports.  I believe we have what we need to get this working but I am completely oblivious on what to do from here.  I've created a new network element to 8x8, created a SIP Profile to use that element, and created a ARS Digits dial section to specify a range of extensions that we have in 8x8. When I attempt to call an extension in that range I just get nothing on the phone.  I have 8x8's SIP interface specifications PDF but it is over my head unfortunately.  I've created a ticket with Mitel but in my experience they aren't very helpful with these kinds of things.  We are running MiVoice 8.0 SP3 PR2