Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Do I lose any MITEL license when I lost a phone (MITEL 5312/5340)?

« on: September 14, 2020, 09:49:28 PM »

Thanks for the answers!  This clears a lot of confusions.  The lease agreement terms states that we'll have to pay them according to current market price at the time of lease end but the vendor has the right to set the market price.  That market price was set at $299 for 5312 and $499 for 5340, but when we asked for a proof of price determination, they just said that license fees are also included in the prices.  Well, now that my confusion around the license is clear, I'll pitch them some other numbers.  Thanks!

2

Mitel MiVoice Business/MCD/3300 / Do I lose any MITEL license when I lost a phone (MITEL 5312/5340)?

« on: September 14, 2020, 07:22:55 PM »

Hello,

We've been forced to lease hundreds of same MITEL phones for the last 10 years; due to an absurd 5 year auto renewal contract someone signed in 2010.

We are finally getting out of the contract but the lessor is now asking $299 for each lost/broken MITEL 5312 and $499 for each MITEL 5340 phones.

The lessor said that the amount is only half of their regular prices and that each lost phone have MITEL license in them.

I thought this made no sense but since I'm not really familiar with MITEL system I wanted to hear some explanation from MITEL experts.

We were using Mitel 3300 ICP and MCD IP Phone licences(52001151) if that matter.

Thank you.