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Messages - Tom Wright

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Mitel Software Applications / MiCC User Login Issues
« on: September 04, 2020, 12:27:01 PM »
Hoping somone can help as I'm a bit stumped!

We have hooked up our MICC to our AD and we are using a group to import user logins etc.

The import works fine and we commit the changes and it updates the users. However when we login using domain\**** or any other variation of the credentials we just get this turn up in the logs.

 Mitel.AuthorizationServer.Startup Credential validation failed for user [domain\****]

Now this is where it gets a bit strange. If i create a new user in AD then import and setup within MiCC after the import they work fine.

It seems to only affect existing AD users but i cant for the life of me figure out why this would be.

Any help much appreciated.

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