Messages

1

Mitel MiVoice Business/MCD/3300 / Teleworker phone no labels on soft keys

« on: February 25, 2011, 09:10:21 AM »

Hi,

I have a user working from home using 5320. The phone is setup as a teleworker and connects to our Border Gateway.

The phone functions ok, but there are no labels are displayed on any of the soft keys. The functionality of the key however works.

I dont see anything in our firewall blocking traffic to the handset.

Any suggestions would be appreciated.

Thanks

2

Mitel MiVoice Business/MCD/3300 / Re: Cant delete extension

« on: February 08, 2011, 02:38:38 AM »

I believe its because its primary controller has run out of licenses and the extension has never existed on it.
It must have went resilliant straight away onto secondary controller.

3

Mitel MiVoice Business/MCD/3300 / Cant delete extension

« on: February 07, 2011, 10:03:05 AM »

I have 2 mitel 3300

Extn 8613 primary controller was MC2 secondary was MC1

If I do a search for 8613 on MC1 i can find it, but when i try to delete it, it says i cant delete it from the secondary element.
If I login into MC2 and do a search for 8613 it doesnt find it.

How can I remove this extension?

4

Mitel MiVoice Business/MCD/3300 / MAC already in use

« on: February 07, 2011, 09:24:17 AM »

Hi,

Trying to register a previously used handset on a new extn. The MAC is already in use so it wont let us.

Is there a way on the 3300 controller to find out where the MAC address is?

thanks

Grant