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Mitel Software Applications / modification of sound paramaters
« on: July 08, 2020, 09:33:04 AM »
Hello
i'm french
I work in helpdesk.
I have a client who has this problem below
Can you help me ?
I already tried to change the sound setting in sound setting.
I have no other idea.
My computer is equipped with several sound outputs. I have a sound output activated by default (speakers / headphones) which works very well for example with YouTube.
When I press the gear of my Micollab, I have this configuration (speakers / headphones is the correct configuration)
When I receive a call, the ringtone is on the right sound output but for the voice it always switches to another output, I have to select the right output manually.
How do I make the sound always come out through the same output?
Thank
i'm french
I work in helpdesk.
I have a client who has this problem below
Can you help me ?
I already tried to change the sound setting in sound setting.
I have no other idea.
My computer is equipped with several sound outputs. I have a sound output activated by default (speakers / headphones) which works very well for example with YouTube.
When I press the gear of my Micollab, I have this configuration (speakers / headphones is the correct configuration)
When I receive a call, the ringtone is on the right sound output but for the voice it always switches to another output, I have to select the right output manually.
How do I make the sound always come out through the same output?
Thank