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Mitel Software Applications / STMLControl.dll fatal Faulting module version 4.5.22

« on: June 11, 2020, 11:41:41 AM »

I have a custom CRM application which uses STMLControl.dll for phone calls:  answer, call drop, hold, etc.  After upgrade from ShoreTel Enterprise to Mitel, I had to make some significant changes to this application.  Most of the changes were due to the fact that Mitel did away with the ShoreWare Agent toolbar.  However, the phone tools (utilizing STMLControl.dll) code within my application did not change.  With about 100 agents running this application, we are now getting the following error.  Question:  what is the newest version of the STMLControl.dll and where can I get this dll?  The version we are using is 4.5.22.

Error Information from event logs:

Datetime: 6/11/2020 8:27:04 AM
Fatal: True
Username: someuser (SU)
Windows Username: USMR\someuser
Program: XXX
Location: Application Error
Computer: AUD-XXXXXXXX
Exception Type: STATUS_INVALID_CRUNTIME_PARAMETER Exception Number: 1000
Exception:
Faulting application name: XXX.exe, version: 19.2.0.4, time stamp: 0xcec81037 Faulting module name: STMLControl.DLL, version: 4.5.22.0, time stamp: 0x544669b7 Exception code: 0xc0000417 Fault offset: 0x001702a2 Faulting process id: 0x1ae8 Faulting application start time: 0x01d63ff3aef344cc Faulting application path: C:\Users\someuser\AppData\Local\CCM\XXX.exe
Faulting module path: C:\Windows\System32\STMLControl.DLL
Report Id: 4564f648-591d-4508-98d3-7a8db746803d
Faulting package full name:
Faulting package-relative application ID:

DeveloperNotes:
Exception type: STATUS_INVALID_CRUNTIME_PARAMETER Faulting process id: 6888 Faulting application start time: 6/11/2020 8:24:49 AM