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Messages - sliberty

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Mitel Software Applications / Re: Ringer volume in PC version of MiCollab (softphone)
« on: June 16, 2020, 08:35:28 AM »
Well, in our case, this turned out to be a version specific problem. I upgraded to MiCollab 9.1.361 (build 239) and it seems to have solved the problem. The ringer now is nice and loud.

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Mitel Software Applications / Ringer volume in PC version of MiCollab (softphone)
« on: June 11, 2020, 09:55:06 AM »
We are using version 8.1.111 of the MiCollab application on Windows 10. When the softphone is enabled, and a call comes in, the ringer volume is so low that it is virtually inaudible. If you answer the call, the voices are loud and clear however. But people are missing calls because they didn't hear the softphone ringing.

Any suggestions / thoughts?

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