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Mitel MiVoice Business/MCD/3300 / My wireless headset keeps breaking up every couple hours
« on: April 24, 2020, 11:09:43 AM »
We're in-house using
Mitel Connect
Build 214.100.1214.0
with a Plantronics wireless headset (not sure if it's Bluetooth, I use a dongle on my PC)
Softphone only
Every couple hours I have to restart the Mitel app because the party I'm talking to can't understand me. I have no problem hearing them.
Our primary support company says, "*shrug*." No support ideas at all and doesn't even pretend to.
Does anyone here have suggestions on maybe a better headset or something to change on the server? I mean, besides switching to a corded headset. That's what I MIGHT do but obviously I'd like to stay cordless.
Thanks!
Mitel Connect
Build 214.100.1214.0
with a Plantronics wireless headset (not sure if it's Bluetooth, I use a dongle on my PC)
Softphone only
Every couple hours I have to restart the Mitel app because the party I'm talking to can't understand me. I have no problem hearing them.
Our primary support company says, "*shrug*." No support ideas at all and doesn't even pretend to.
Does anyone here have suggestions on maybe a better headset or something to change on the server? I mean, besides switching to a corded headset. That's what I MIGHT do but obviously I'd like to stay cordless.
Thanks!