Messages

1

Mitel Software Applications / Re: MiCollab Calendar Integration w/Exchange 2016

« on: May 01, 2020, 03:51:32 PM »

Currently that is not setup, what are the advantages of setting that up? I assume that is using Client impersonation.

We are using Mitel Cloud Services, and the experience has been mixed. Very little formal documentation and no real explanation of features. Tech support is good but overwhelmed and communication seems poor. 

2

Mitel Software Applications / Re: MiCollab Calendar Integration w/Exchange 2016

« on: May 01, 2020, 11:41:30 AM »

As a note, when switching to "Default" for the Exchange Integration I can configure Calendar integration, but it requires the user's Exchange credentials. This is not optimal, but workable if there is no other way.

3

Mitel Software Applications / MiCollab Calendar Integration w/Exchange 2016

« on: May 01, 2020, 11:38:50 AM »

Hi All,

I am trying to configure calendar integration w/ Exchange 2016. I have EWS working and Limited Access permissions setup on a test users mailbox. I keep getting "Invalid Credentials" in MiCollab. Any ideas?


I am using Delegation as the method for integration.

4

Mitel Software Applications / Re: Legacy Client vs NextGen - What are you using?

« on: May 01, 2020, 11:32:49 AM »

Thanks all! Appreciative your feedback.

5

Mitel Software Applications / Legacy Client vs NextGen - What are you using?

« on: April 22, 2020, 09:21:44 PM »

Hi All,

I am a new Mitel user, running MiCloud Flex (3300). I am trying to understand what is the best client for my users. I have tried both the 7.3 and 8.1 clients, and I find the 7.3 client much more functional especially when paired with the MCA installed. I also find the legacy client easier to deploy and configure.

Video calling also seems to work much better with the legacy client, and it appears to use a MCA backend to produce the video, where the NextGen client looks like it uses native SIP video.

The NextGen client has a much better chat interface and better native integration with presence and Outlook. I understand this is the way forward and I don't want to start on end of life software.

What are you all doing? Any suggestions or recommendations? Any limitations I should know about?