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Messages - EloIT

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Mitel MiVoice Business/MCD/3300 / SIP-Trunk wont register
« on: May 17, 2021, 09:45:10 AM »
We would like to switch from our ISDN to SIP trunk. The MitelBorderGateway should implement the SIP trunk. But we have the problem that the SIP trunk cannot be registered. We are at the provider HFO Telecom AG. We have made the following settings. Maybe someone will spot the mistake right away.









We use so-called audio codes which are provided by the provider. These provide the A-DSL line and the entire SIP routing in the operator's networks is routed to the audio codes via our firewall. Then it goes into the HFO network. A corresponding tracer from the PBX confirms this.

Thank you for Answers!

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Hello everybody,

We have the following problem: We use an MiVoiceBusiness 3000 with a Telekom SIP trunk connection and have difficulties to call the DTAG mobile phone numbers. A voice channel is only established after 10 seconds.

We have already set a DNS entry "th1.domäne.de" in our network.

After we set the DNS entry, it worked in the meantime. Unfortunately not anymore. We checked the DNS entry and it is still correct.

Maybe someone has a crucial tip. Does anything have to be configured in the trunk settings?


Best regards and stay healthy.

Yours sincerely

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