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Messages - Charliepw

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MiVoice Office 250/Mitel 5000 / Re: how to divert directly to a mobile
« on: March 31, 2020, 04:36:11 AM »
Hi NEPhoneGuy
I'm really not that techi, so thanks for your assistance.
When the phone first rings it goes to hunt group 1, which is one phone (reception) after two rings it then goes to hunt group 2, which is 5 phones (reception, and four others)

it sounds like i have to turn off hunt group 2, please tell me how to do this.
and then once i've only got hunt group 1 on how do i set it to divert to a mobile.

or, how do i contact mitel hosted support?




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MiVoice Office 250/Mitel 5000 / how to divert directly to a mobile
« on: March 30, 2020, 08:21:46 AM »
Hello,
please can someone point me (a newbee to phone IT) in the direction of how i can divert all calls to a mobile?
we use the 6920 models in the office and i can log into the https://portal.shoretel.eu/ to make changes etc...

Charlie

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