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Mitel MiVoice Business/MCD/3300 / Re: How to disable Call Back feature?
« on: September 12, 2023, 06:11:16 PM »
Perfect, thank you!
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Mitel MiVoice Business/MCD/3300 / How to disable Call Back feature?
« on: September 12, 2023, 03:47:31 PM »
We are needing to turn off the call back feature for our system. It is driving our users crazy, and us when we get a work order everytime they think they have a voicemail and it is this feature.
If it can't be disabled, is there a way for me to remotely clear the call back MWI so it stops blinking?
Thank you!
If it can't be disabled, is there a way for me to remotely clear the call back MWI so it stops blinking?
Thank you!
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Mitel Software Applications / Re: MiVoice Border Gateway Teleworker License Install
« on: September 01, 2021, 10:45:56 AM »
Ok, found it. On the MBG under the ServiceLink tab is a sub tab of "Status". Within that Status tab is a syn button.
Come on Mitel, put this somewhere that make more sense. How about putting it under, oh I don't know, the tab labeled Licensing, or maybe on the dashboard next to the license count. Why put it under a tab that makes absolutely no sense.
Come on Mitel, put this somewhere that make more sense. How about putting it under, oh I don't know, the tab labeled Licensing, or maybe on the dashboard next to the license count. Why put it under a tab that makes absolutely no sense.
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Mitel Software Applications / MiVoice Border Gateway Teleworker License Install
« on: September 01, 2021, 10:16:57 AM »
Hello,
I'm new to supporting the MBG and I need to add additional teleworker licenses. Through my Mitel rep I ordered additional licenses. I've allocated them to the MBG via the AMC. However, I'm not sure how to get them applied to the MBG. I have some 3300 PBXs that I know I have to go in and resync the PBX to the AMC to get the updated license count, I assume it is the same with the MBG. I just don't know how to do that sync. Any help would be greatly appreciated.
I'm new to supporting the MBG and I need to add additional teleworker licenses. Through my Mitel rep I ordered additional licenses. I've allocated them to the MBG via the AMC. However, I'm not sure how to get them applied to the MBG. I have some 3300 PBXs that I know I have to go in and resync the PBX to the AMC to get the updated license count, I assume it is the same with the MBG. I just don't know how to do that sync. Any help would be greatly appreciated.
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Mitel MiVoice Business/MCD/3300 / Re: Locating an Extension
« on: March 11, 2021, 10:45:29 AM »
Thank you both for your input.
@sarond: That is what I ended up doing, I was just keeping my fingers crossed there was a cleaner way of doing it.
Again thank you both.
@sarond: That is what I ended up doing, I was just keeping my fingers crossed there was a cleaner way of doing it.
Again thank you both.
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Mitel MiVoice Business/MCD/3300 / Locating an Extension
« on: March 10, 2021, 12:58:26 PM »
I'm running Release level: 8.0 SP3 PR2 Active software load: 14.0.3.37 Inactive software load: 13.2.0.17 and I'm trying to figure out how I locate an extension that is programmed on several phone's buttons.
For example, our front desk peron's phone is ex. 12345. On the PBX there are 5 phones that have ex. 12345 as a programmed user speed dial. Is there away to simply locate which phones have ex 12345 programmed to a button?
Thank you.
For example, our front desk peron's phone is ex. 12345. On the PBX there are 5 phones that have ex. 12345 as a programmed user speed dial. Is there away to simply locate which phones have ex 12345 programmed to a button?
Thank you.
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