Messages

1

Mitel MiVoice Business/MCD/3300 / Re: dialing externally

« on: February 16, 2011, 10:59:00 PM »

thanks appreciate the responses. the way our office works we need the key system type functionality.

2

Mitel MiVoice Business/MCD/3300 / Re: dialing externally

« on: February 14, 2011, 11:13:14 AM »

Do not need to dial '9' to dial out, we simply press whatever line it is (say line 2 is free), then dial the number. Not sure if we are setup as DTS but possibly we are see below settings...

DTS Service Profiles:
Index: 3
COS: 27
Intercept Number: 1

Analog Trunks:
DTS Service Number: 3
Trunk Number: 102

For a User and Devices and under 'Keys' programming:
Label: Line 2
Line Type: Key System
Button Directory Number: T102

3

Mitel MiVoice Business/MCD/3300 / dialing externally

« on: February 14, 2011, 09:05:02 AM »

Are Mitel 3300 CXi II is setup as a key system.  We have 8 lines and they are setup as keys to view line appearance. When dialing externally, the users have to press a line key then dial the number. Is it possible to change it so they can simply dial the number?

4

Mitel MiVoice Business/MCD/3300 / Re: Analog Echo First 5 Seconds

« on: February 10, 2011, 12:09:16 PM »

LS

Tried running LS Measure Tool getting strange results for each line:

Recommended Setting: UNKNOWN/UNKNOWN
Status: RED
Other: ----
ERL: 0.00000

any help? must have something setup wrong?

Thanks for the help.

5

Mitel MiVoice Business/MCD/3300 / Analog Echo First 5 Seconds

« on: February 02, 2011, 11:18:03 PM »

We have a 3300 CXi II with 8 analog lines. When calling externally only, the first 5 seconds of the call there is an echo. We are using mitel 5340 IP Phones. The tech we had install the system said to I believe to change Fake Answer Supervision After Outpulsing from  Yes  to No but all that did was not allow the our caller to speak to be heard for the first 5 seconds.


Below is our CO Trunk Circuit Description settings:

Number   3
Line Start Type   Loop
Post Call Metering   No
Guard Timer   800
Calling Party Disconnect   No
Dictation Trunk   No
Ignore Far End Disconnect   No
Disconnect Timer   350
Ignore Far End Reversal During Seizure   Yes
Ringing Expected   Yes
Seize Timer   10
Address Signalling   DTMF
Fake Answer Supervision After Outpulsing   Yes
Ignore Answer Supervision   Yes
Release Supervision Expected   Yes
Audio Inhibit Until Answer Supervision   No
High Loss Option   No
Balance Network Setting   National Complex
Trunk Category   Short
Perform seize test on out-of-service trunks   Yes
Ground Condition During Busy Out   Removed
First Meter Pulse Is Answer   No
Minimum Ring Detection Timer   200
Drop Digit Rcvr for Outgoing Audio Before Ans Sup   No
Flash Timer   200
Call Clearing Signal   Disconnect
AC Impedance   National
CLASS Trunk   No
Milliwatt Tone   
Silence Tone