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Mitel MiVoice Business/MCD/3300 / Direct call to an extension
« on: January 29, 2020, 12:36:24 PM »
Hi,
Recently moved to Micloud so have a feeling something has changed on the way we used to set this up:
Have personal assistant that’s takes all calls for the CEO(no one can technically call his number directly) and then this call is then forwarded form that number to the CEO, used to have a hot key with a number of 12*34 to get the CEOs number to ring. With Micloud I know you can no longer as * in between extensions numbers it’s done another way but for the life of me I can’t work what it is.
Any help here would greatly appreciated.
Recently moved to Micloud so have a feeling something has changed on the way we used to set this up:
Have personal assistant that’s takes all calls for the CEO(no one can technically call his number directly) and then this call is then forwarded form that number to the CEO, used to have a hot key with a number of 12*34 to get the CEOs number to ring. With Micloud I know you can no longer as * in between extensions numbers it’s done another way but for the life of me I can’t work what it is.
Any help here would greatly appreciated.