Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 5 extensions 1 Voicemail

« on: July 22, 2022, 10:00:57 AM »

Huntgroup in nametag with always alternative day/Night to voicemail. Mailbox with the HG number in extension. After that, send the 4 extensions to this hg in first or second alternatives.

2

Mitel Software Applications / Re: Micollab - Zero displayed during a call in the uca client

« on: December 23, 2019, 02:49:05 AM »

i think its just a bug with the 9.0 version. No problem with the old 7.3 PC client version ... i will open a case with the UK support.

Thank you for your answers

3

Mitel Software Applications / Re: Micollab - Zero displayed during a call in the uca client

« on: December 19, 2019, 10:33:11 AM »

Im not sur about the meaning of DASS but if we loose 1 gateways, all the calls come from the other.

We are in MiCollab 9.0.0.29-01 and I dont see it in the release note. What is your release please ?

4

Mitel Software Applications / Re: Micollab - Zero displayed during a call in the uca client

« on: December 19, 2019, 10:12:02 AM »

ISDN with 2 gateways MXe III

5

Mitel Software Applications / Micollab - Zero displayed during a call in the uca client

« on: December 19, 2019, 03:27:31 AM »

Hello,
We migrated our micollab 6.0 to micollab 9.0 and we switched to the micollab client PC 9.0.
But now we have a problem with call recognition.
Before, when we recevied a call, the uca client displayed a number like this 0298XXXXXX which match with the telephone directory and personnal contact. Now we have something like this 00298XXXXXX (0298XXXXXX). the telephone directory no longer recognize the numbers (incall and outcall) and personnal contact no more.
We tried to change the CLID translation in micollab but it doesnt works.

It is a new feature of micollab 9.0 ? Where can we change that ?

Thank you.