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Mitel MiVoice Business/MCD/3300 / Call Recording for Mitel 3300 CX II Controller
« on: January 27, 2011, 09:34:08 PM »
Hi All. Need some help on some call recording issue on Cybertech recorder with Mitel 3300 CX II Controller. Software SP10.
We set out port spanning on the phone (Model 5340 & 5324) to be recorded. we can only receive the audio but not the D-Channel information.
May I know is the D-Channel information present or encrypted in the packet for mitel 3300?
PS: there no CTI/CDR integration between the recorder and mitel.
We set out port spanning on the phone (Model 5340 & 5324) to be recorded. we can only receive the audio but not the D-Channel information.
May I know is the D-Channel information present or encrypted in the packet for mitel 3300?
PS: there no CTI/CDR integration between the recorder and mitel.