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Mitel Software Applications / Client call won't hang up in Mitel Connect

« on: August 19, 2019, 04:18:00 PM »

One of my user's Mitel Connect is showing as having an active call going when in reality there is no call, phone is hung up (disconnected), user displays as available, and when clicking the 'red' phone icon to hang up, we get "A resource need to fulfill the request is not available" and the external phone number on the call reads as Active.

Any tips on how to clear this ghost call would be appreciated.