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Mitel Software Applications / MiCollab Client says Desk Phone is Offline, phone is actually workingq
« on: August 19, 2019, 03:53:48 PM »
Hey all,
I am rather new to the Mitel systems, but I was able to get the Micollab Client installed and somewhat working.
I am getting an error that the phone extension is offline, even tho the phone works. I have other clients that are working fine that predate me, but this one is the first I setup.
I did notice on the user and services tab, that my extension is not listed under the nupoint Unified Messaging tab, but my coworkers, the one that works, is listed there. I am not sure how to get my extension there, or there is anything I might be missing.
Hoping to get some guidance in the right direction.
I am rather new to the Mitel systems, but I was able to get the Micollab Client installed and somewhat working.
I am getting an error that the phone extension is offline, even tho the phone works. I have other clients that are working fine that predate me, but this one is the first I setup.
I did notice on the user and services tab, that my extension is not listed under the nupoint Unified Messaging tab, but my coworkers, the one that works, is listed there. I am not sure how to get my extension there, or there is anything I might be missing.
Hoping to get some guidance in the right direction.