Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Mitel 5330e and SX 200 - Outgoing calls Access Denied

« on: September 26, 2019, 03:42:34 PM »

Acejavlin this is for a hotel. You were right. I made the changes you laid out and it worked. Thank You

Now I have another issue.. the phone will randomly go to "Locked Out" ..you can press the X key to make a change and dial out but then it will go back to Lock Out ever so often.

2

Mitel SX200, SX2000, and older SX platforms / Mitel 5330e and SX 200 - Outgoing calls Access Denied

« on: September 25, 2019, 06:27:38 PM »

Hello everyone,
 I have inherited the management of a SX200 and learned much as possible in the last month but I am stumped.
I setup Mitel 5330e phone like any other but outgoing calls receive Access Denied or No access. I switched out the mac address with another phone and it
it has the same error.

I talked with the old phone guy and he told me the phones were in the wrong mode. He gave me some directions to follow but they did not make sense on the 5330e.
Any help would be much appreciated.