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Mitel Software Applications / IVR Routing Variables and manipulation functions
« on: June 28, 2019, 09:47:20 AM »
Hi all,
New here and looking for some guidance, or links to help with IVR routing workflows handling.
I have the basics down, can read DB etc and handle call flows and collectings digits etc.
However, I am struggling to find information or objects to allow me to manipulate variables for logic, for example;
I retrieve an XML string from a web service call, I need to inspect the returned string, find something and extract value to a variable.
So, i get back, for example <return><ID>123</ID><Name>Test</Name><Age>23</Age></return> into a single variable.
How would I grab a tag from that return string to another variable?
In other IVR products and languages, e.g. c# I would have something like index = variable.find("<Age>") and could extract info with something like variable.mid(index+5,2)
Thanks in advance
Simon
New here and looking for some guidance, or links to help with IVR routing workflows handling.
I have the basics down, can read DB etc and handle call flows and collectings digits etc.
However, I am struggling to find information or objects to allow me to manipulate variables for logic, for example;
I retrieve an XML string from a web service call, I need to inspect the returned string, find something and extract value to a variable.
So, i get back, for example <return><ID>123</ID><Name>Test</Name><Age>23</Age></return> into a single variable.
How would I grab a tag from that return string to another variable?
In other IVR products and languages, e.g. c# I would have something like index = variable.find("<Age>") and could extract info with something like variable.mid(index+5,2)
Thanks in advance
Simon