Messages

1

MiVoice Office 250/Mitel 5000 / Re: Recall after leaving voicemail

« on: June 05, 2019, 10:55:06 AM »

Yes, thats what they really want to do. The customer's position is "other systems do it".
We'll propose changes in how they use the phone system rather than changing the phone system.

2

MiVoice Office 250/Mitel 5000 / Recall after leaving voicemail

« on: June 04, 2019, 09:39:19 AM »

I have an incoming call that is being sent to to a STAR. Business hours calls are then sent through three CRA to ring a hunt group. The hunt group has two to four members. If no one answers, the call will go to voice mail. Theres a similar call path, but rather than ring a group it will go to an individual extn before going to voice mail.

My customer would like to automatically return to ringing the same group (or individual line) after leaving the voice mail message. Any ideas on how this would be done?