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Mitel MiVoice Business/MCD/3300 / Re: Click-to-Dial / TAPI
« on: April 03, 2019, 12:37:47 PM »
Hi the additional solution could be to use the Callback Tracker https://callbacktracker.com/ or similar service. It will give your clients option to request calls directly from your website. Callback Tracker has animated button, click to call widget, call recording, WordPress plugin and integration with Zapier which can help you to send call information to your Ticketing System.