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Mitel MiVoice Business/MCD/3300 / Office 365 VM and 3300
« on: March 17, 2019, 01:34:48 PM »
Looking for some suggestions. I am currently running Exchange 2013 and have my 3300 connected to send VM messages to that server. It has worked well for years. The speech to text works well and there is connectivity between the message and the A/D user. However Microsoft is phasing that out and I need a replacement. We are moving to Office365 this year and I was going to use an SBC and connect to exchange online but THAT is also being phased out Dec 2019.
Now I understand, Microsoft has moved to Cloud VM and Teams or Skype for Business. I'm fine using that but not sure what I need on my Mitel System to have this connect to Office365 Skype online. Can anyone tell me? I keep finding things lime MiConnect or MiVoice but nothing definitively says this will connect to O365 teams or Skype and give me the UM I need.
My Mitel vendor suggested Nupoint VM with Muteli speech to text but that is another subscription and I'd be sending my VM to another server before bringing back to my server. I'll do that but I want to explore all options.
If anyone can make a suggestion or tell me what I need from Mitel then I can go to my vendor and ask them to assist in getting this for me.
Thanks
Now I understand, Microsoft has moved to Cloud VM and Teams or Skype for Business. I'm fine using that but not sure what I need on my Mitel System to have this connect to Office365 Skype online. Can anyone tell me? I keep finding things lime MiConnect or MiVoice but nothing definitively says this will connect to O365 teams or Skype and give me the UM I need.
My Mitel vendor suggested Nupoint VM with Muteli speech to text but that is another subscription and I'd be sending my VM to another server before bringing back to my server. I'll do that but I want to explore all options.
If anyone can make a suggestion or tell me what I need from Mitel then I can go to my vendor and ask them to assist in getting this for me.
Thanks