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Mitel Software Applications / Phone Client Teleworker Settings
« on: March 13, 2019, 06:13:02 PM »
I am having some issues with how the Micollab Mobile Client is working with our configuration. If I want the softphone to work internally, I need to turn teleworker off in the settings. In order for it to work externally, I need to manually turn Teleworker on in the settings.
Based on the information that I received when I initially purchased this solution, I was under the impression that the system would just switch between internal WiFi and external data seamlessly without needing to manually enable/disable Teleworker. I'm certain that there is a configuration setting or networking issue that I have not addressed but I'm stuck as to my next steps.
I'm aware that the information that I have provided is sparse at best but any insight would be appreciated. Feel free to ask questions if I need to provide more insight.
Thanks in advance.
Based on the information that I received when I initially purchased this solution, I was under the impression that the system would just switch between internal WiFi and external data seamlessly without needing to manually enable/disable Teleworker. I'm certain that there is a configuration setting or networking issue that I have not addressed but I'm stuck as to my next steps.
I'm aware that the information that I have provided is sparse at best but any insight would be appreciated. Feel free to ask questions if I need to provide more insight.
Thanks in advance.