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Messages - stevek

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1
Mitel Software Applications / Re: Export NuPoint data
« on: September 20, 2012, 01:23:36 PM »
If you go into the SSH console and do (M) Mailbox Maintenace and then (I) Inquire about mailboxes ie 1000-1099

You can get this sort of information.
                      >>> nupoint.oldham.gov.uk <<<
                              Mailbox Data Inquiry
                            Thu Sep 20 18:21:46 2012

Box        Msgs Unp Urg Rec   Mins FCOS LCOS GCOS NCOS SGID MWI           Passwd
1000         0   0   0   0     0.0 21   1    1    1         DTMF to PBX    1111
1001         0   0   0   0     0.0 21   1    1    1         DTMF to PBX    1111
1002         0   0   0   0     0.0 21   1    1    1         DTMF to PBX    1111
.......
This is will give you mailbox and all COS settings assciated with it.

2
Non-Mitel Chatter / Re: MitelForums IRC Channel?
« on: September 20, 2012, 01:01:59 PM »
Did we ever get anywhere setting this up?

3
Mitel MiVoice Business/MCD/3300 / Re: MITEL 3300icp LAN port drop after system boot 15min
« on: September 20, 2012, 12:26:19 PM »
Had issues with this and Cisco switches even when STP disabled on the Mxe - sends a bpdu packet on boot up and if the switch has bpduguard enabled will shut down the port.

4
Mitel MiVoice Business/MCD/3300 / Re: Mediatrix 4402 on 3300 ICP
« on: September 20, 2012, 12:21:02 PM »
We use LINKSYS PAP2T now called  CISCO SPA112.

We have constructed an installation guide (attached) that may help folks out.

5
Mitel MiVoice Business/MCD/3300 / Re: Remote Directory issues SDS v4.2
« on: September 10, 2012, 10:40:52 AM »
Somethings I discovered when entering this mode.

1) Deleting the entry from the remote directory does not delete the corresponding entries that exists in both the "GDM Hosted User Service" and the "Hosted User Service" databases - my user was a hotdesk user.
2) Entries in the GDM database take the format
43a21280-f5e0-11e1-891b-08000f29b326  4485  94ba1fe0-1dd1-11b2-b539-08000f28830f  2
First entry being host user GUID second neing directory number (called service alias) the third being the Primary Element GUID. Secondary host would be next (i didn't have one) and the last is Service Type Id.
3) I found entries made to the GDM database are replicated by the system to the NON GDM database - but not vice vera.

This is the point when you can seriously screw things up if you dont know what your doing.
Thankfully I was able to work it out a prove on a test system before hand.

So a word of caution the GDM database is the key.

6
Mitel MiVoice Business/MCD/3300 / Re: Remote Directory issues SDS v4.2
« on: September 06, 2012, 10:00:21 AM »
MattMayn - your a star thanks for the info. Worked a treat !!

7
Mitel MiVoice Business/MCD/3300 / Remote Directory issues SDS v4.2
« on: September 03, 2012, 12:22:47 PM »
Hi,

I have a situation where one of my 17 clustered 3300's believes that a HotDesk User eg 1111 is in the remote directory of controller X. All other controllers believe it exists on controller Y - the correct one.

1) I have tried adding user to controller Y and that works and is dialable from all controllers except X.

2) If I goto controller X and and remove from telephone the directory entry for 1111 it deletes it from directory but keeps a blank entry in the remote directorty.

Long story but someone messed up.

My question is, If I do a backup of controller X whilst their is a blank entry in the Remote Directory and then do a restore will it restore the blank entry?

Cheers

8
Mitel Software Applications / Nupoint 4.2 (14.2.2.15-01)
« on: July 30, 2012, 11:18:11 AM »
Recently upgraded Nupoint to the version above and for some reason the disc was filling up very quickly. Upon investigation it appears that the message log is generating about 60GB of messages per week most filled with the following:-
root@nupoint log]#  tail messages.20120729011203 Jul 30 16:09:40 nupoint kernel: srr(14615): oops - Signal pending even after trying to clear<2>srr(14615): oops - Signal pending even after trying to clear Jul 30 16:09:40 nupoint kernel: srr(14615): oops - Signal pending even after trying to clear Jul 30 16:09:40 nupoint last message repeated 61 times Jul 30 16:09:40 nupoint kernel: srr(14615): oops - Signal pending even after trying to clear<2>srr(14615): oops - Signal pending even after t<2>srr(14615): oops <2>srr<2>srr(14615): oops - Signal pending even after trying to clear Jul 30 16:09:40 nupoint kernel: srr(14615): oops - Signal pending even after trying to clear Jul 30 16:09:40 nupoint kernel: srr(14615): oops - Signal pending even after trying to cl<2>srr(14615): oops - Signal pending even after trying to clear Jul 30 16:09:40 nupoint kernel: srr(14615): oops - Signal pending even after trying to clear Jul 30 16:09:40 nupoint last message repeated 57 times

Anyone seen this before?

Any help appreciated.


9
Mitel Software Applications / Re: MAS deploy
« on: July 23, 2012, 08:58:12 AM »
What version of MAS have you deployed? What blades/options (inc versions) have you purchased (please post a copy of your AMC record - delete the APP ID before you do)

10
Mitel MiVoice Business/MCD/3300 / 3300 MCD 4.2 ISDN ALARM.
« on: July 18, 2012, 01:11:10 PM »
Hi,

I'm seeing the following error in my logs when I busy and RTS.

MTSTMAP: The PBX is sending state map information for link 1. Please deprogram it.

Anyone know what that means and how to rectify it.

If I look further down the logs when I unplug the ISDN I get the following as I would expect.

Layer 1 RED alarm ACTIVE
D-channel forced DOWN!-
MC269CA Universal E1 at location 07 1 03 01 Type of diagnostics : Background Scope of report : Hybrid Reason(s) for report: - Synchronization : Absent

Then when I plug it back in I get.

MC269CA Universal E1 at location 07 1 03 01 Type of diagnostics : Background Scope of report : Hybrid Reason(s) for report: - Synchronization : Present
D-channel is UP.

But now traffic is passing over and the 3300 Alarms that 1 digital Link (this one) is unavailable.

Any ideas?

11
Mitel MiVoice Business/MCD/3300 / Re: 5312 Keys template
« on: June 29, 2012, 10:36:06 AM »
I've recieved requests for this so I will post file here.

This time with attachment :-)

12
Mitel Software Applications / Re: Can Nupoint do fax-to-email?
« on: June 27, 2012, 01:31:46 PM »
I think its a chargeable license option within Nupoint.

13
Mitel MiVoice Business/MCD/3300 / Re: cluster element form; message from webpage
« on: June 07, 2012, 09:52:46 AM »
Usual fix for issues like this is a backup and restore.

14
Mitel MiVoice Business/MCD/3300 / Re: 3300 V4.0 in classic mode to Common distrubuted mode (CDM) upgrade
« on: February 03, 2012, 09:33:18 AM »
Thanks for your help guys.
Looks pretty strightforward as it's only 1 node that will be going from v4 classic to extended the rest if the nodes will be going from v9 to v4 extentended during the upgrade window. Then 1 week later taking them all to v4.2. Weekends / days off what are they!?!?


15
Mitel MiVoice Business/MCD/3300 / Re: 3300 V4.0 in classic mode to Common distrubuted mode (CDM) upgrade
« on: February 03, 2012, 08:41:44 AM »
Sorry to sound dumb but which help files / where?

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