Show Posts
1
Mitel Software Applications / Implementing MiCollab softphones
« on: January 23, 2019, 12:46:32 PM »
Currently running version 8.0.2.101 on the MiCollab server, have 2 vMBG that a set for resiliency. 2 MXe 3300, 1 at each site and 2 vMCD on at each site. The physicals have the PRI and SIPs and call paths and the vMCDs have all the Users, exts and ACD Skill Group programming.
I want to set up SIP phones and try and get rid of the physical phones. Is there any check list and Instructional guides to help walk me through this process? I downloaded the MiCollab Admin guide but I don;'t find it very intuitive. Any suggestions and help is greatly appreciated.
I want to set up SIP phones and try and get rid of the physical phones. Is there any check list and Instructional guides to help walk me through this process? I downloaded the MiCollab Admin guide but I don;'t find it very intuitive. Any suggestions and help is greatly appreciated.