Messages

1

MiVoice Office 250/Mitel 5000 / Re: Phone Manager 5.1 Device IP address won’t stay

« on: February 18, 2019, 12:26:09 PM »

Since you are doing Call Recording you must have the MiVoice 250 port mirrored over to the MiVoice office Suite interface port on your switching. May need to do wireshark to verify

2

MiVoice Office 250/Mitel 5000 / Re: 6900 phones on 250

« on: January 15, 2019, 07:31:25 PM »

I’ve done 3 installs with 6900 series phones.  It’s gone fairly well. The biggest issue has been losing the ability to have individual lines on sets...we have set up call park to remedy. However 250 with a PRI or SIP trunks that’s lost anyway and call park must be used.  The feature we need is transfer to hold on 6900 phones

3

MiVoice Office 250/Mitel 5000 / Re: Call Park timer on Mitel 250 6.3 with 6930’s?

« on: January 11, 2019, 06:22:20 PM »

I did remove the phantoms and adjusted both timers...seems to work fine now. Thanks for the help

4

MiVoice Office 250/Mitel 5000 / Re: Call Park timer on Mitel 250 6.3 with 6930’s?

« on: January 11, 2019, 06:47:09 AM »

I am parking to phantom extensions and they are answered by voice processor after 20 seconds.  Even if I call them straight it does same thing

5

MiVoice Office 250/Mitel 5000 / Call Park timer on Mitel 250 6.3 with 6930’s?

« on: January 10, 2019, 08:50:18 PM »

New here.....I have call park set up on MiVoice Office App Suite 5.1 / Mitel 250 6.3 however when we park a call it times out in 20 sec. I was told that since sets are SIP it’s the transfer available timer but that didnt fix it.  I ah e changed all the timers that are 20 sec but still no luck....wondering if it’s a bug...any help appreciated.