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« on: April 25, 2019, 02:36:24 PM »
Hello, I have a system speed call setup on one of our phone controllers. It works internally(on that controller), but when people call it from the outside, it doesn't work. I have it set as the first call re-routing option. The second being voicemail. Neither work when someone from the outside calls. We have several phone controllers, I am on a different phone controller than the phone I have the speed call set on, my calls don't get the re-routing option either. Our system doesn't sync speed calls. Do I need to set this on every controller or is there something else I am missing. Primarily the re-routing is intended for external calls.