Messages

1

SIP On Mitel / Re: PRI to SIP

« on: August 09, 2023, 09:01:16 PM »

Thanks for the replies.

Yes. The 904 is capable of doing SIP to PRI conversion.

A tech from our SIP provider is coming out tomorrow to configure the 904. ( I know there's not much coding for it, but they won't give me access to do that.)

2

SIP On Mitel / PRI to SIP

« on: August 08, 2023, 12:15:17 AM »

We have an HX5000 and a T1 connected through an Adtran 904.

Our provider decided to end T1 service and we are being forced to move to SIP.

I thought the 5000 was network ready, but I don't see an ethernet card (other than the LAN card( How can I interface the new Ethernet Network provided by the carrier to the adtran and the 5000?

I already talked to our Mitel service partner for pricing on SIP license.

Can anyone point me in a direction to get this system back online?

3

MiVoice Office 250/Mitel 5000 / Re: 5000cp Change the number of rings before autoattendant picks up?

« on: December 17, 2018, 09:22:44 PM »

Changes made... Thank you!

Is there any way to test or wait until the system moves back to Day mode?

4

MiVoice Office 250/Mitel 5000 / 5000cp Change the number of rings before autoattendant picks up?

« on: December 17, 2018, 07:46:44 PM »

We have a 5000 cp system and mostly is working well. But we want to change the number of rings before auto-answer from 6 to 3.

When a call comes in, it rings a hunt group for a our sales group and operator. If not answered after 6 rings, we have a voice attendant that picks up and gives options to dial by name or by extension.

I expect this change to be in the Timer section, but not sure where? Is it the "No Answer Advance" on the Hunt group? Or the "announcement" or "overflow"? or somewhere else entirely?

Currently, the hunt group timer has "No Answer Advance" 18 seconds, and "Announcement" 18 seconds.. If I change them to lower value, will that accomplish my goal?