Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX200-RM Ring Groups

« on: December 15, 2018, 03:21:12 PM »

Also, some more information I managed to dig up:

Software: LW19 Q36
System: SX-200 RM

2

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX200-RM Ring Groups

« on: December 14, 2018, 08:21:04 PM »

As everything depends upon system and software level, feature option, It would be nice to know what the set types of the phones as I assume the cordless is analog. I would likely make dial 0 go to the cordless and put multi kes of it on all sets.

Of course! You're right that the cordless is analog. The rest are Superset 4150s.

3

Mitel SX200, SX2000, and older SX platforms / Mitel SX200-RM Ring Groups

« on: December 14, 2018, 12:33:28 PM »

Very glad to have found this forum!

I recently started working at a hotel with a Mitel SX200 pbx. Currently, when a call comes in, our main cordless phone rings (ext 160). A second call will ring ext 171. The next two calls will also ring ext 171 (we can have up to 4 concurrent incoming calls). I'm looking for a way to make five extensions (151, 159, 160, 171, 172) ring together when we get a call or someone dials 0 (room hotline to front desk). Of course if an extension is busy, it wouldn't ring.

For ease of understanding, here are the relevant extensions:
160 - Cordless (Currently rings first)
171 - First front desk line (Currently rings second-fourth)
172 - Second front desk line
159 - Back office line 1
151 - Back office line 2

I should mention that I have no training with phone systems at all. The Maint1 passwords were on a post-it in one of the bay cabinets... I've poked around in the CDE a bit just to take a look around but I don't want to mess with anything without knowing exactly what it'll do. I have all the COS and physical circuit assignments if they'd be of any help.

Any help is appreciated!