Messages

1

MiVoice Office 250/Mitel 5000 / Keeping a spare 5000 on the shelf

« on: January 16, 2020, 02:30:16 PM »

We have 3 sites with Mitel 5000 HX of various firmware levels. We want to have a spare in case one fails due to hardware, environmental, etc. They are very cheap on eBay. Can I just unplug the old one and plug the new one in? I would imagine I can just swap all the cards from the bays and the CF over to the new unit? Will moving the compact flash move the programming and licensing? I am in the process of figuring out how to get Mitel certified so bear with me.

2

MiVoice Office 250/Mitel 5000 / Placing external call from remote system

« on: November 07, 2018, 08:52:05 AM »

We have 2 Mitel 5000's, one at our main office and one at a small branch office. Both systems are linked over our VPN. The branch office only has one external line which we like to reserve for incoming calls from customers. The main office has a PRI that we would like to route some outgoing calls through from the branch office. I know the hardware of the system supports it as we are able to transfer an external call from the main office to an extension at the branch office. I'm not sure how I would go about programming that though. Any thoughts?