Messages

1

MiVoice Office 250/Mitel 5000 / Dynamic Extension Express to External Number from an IC call from another node

« on: March 12, 2020, 01:17:18 PM »

I have a bunch of Mitel 5000's networked together with each PBX having it's own external/incoming PRI.  If I enable DEE for a user on that switch and one of numbers in the DEE list is an external number, all inbound DID calls work fine.  However, if someone from a different node IC calls that number, the outbound call never happens.  I'm assuming it's some sort of trunk permission but I can't seem to find the issue.  Any ideas?

2

MiVoice Office 250/Mitel 5000 / Re: Dynamic Extension Express Timer?

« on: September 12, 2018, 04:41:42 PM »

That was it!  Thanks so much!

3

MiVoice Office 250/Mitel 5000 / Dynamic Extension Express Timer?

« on: September 12, 2018, 04:05:40 PM »

I have a user that has their DID at one location that is forwarded to an off-node extension at a second location, where his office is located (long story).  At the second location, I have enabled Dynamic Extension Express to ring both at his desk and his cell.  All of that works ok.  But he claims that when he answers the call on his cell, he gets disconnected after 5 to 10 minutes (I'm guessing the latter) ever time.  I suspect this is some timer somewhere but I'm not sure which one.