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Mitel MiVoice Business/MCD/3300 / Deleting voice messages
« on: September 11, 2018, 08:11:49 AM »
Hi,
I inherited a Mitel 3300 system and am fairly new managing it for a small company. A user is not able to retrieve voice mail from ext 0, which is the operator ext. I was just wondering if I FTP to the directory /vmail/d/vm/grp/0, can I just delete the files there and not cause any major issues? I changed the "Message Life" to 1 but that did not delete messages older than 1 day.
Any help would be greatly appreciated.
I inherited a Mitel 3300 system and am fairly new managing it for a small company. A user is not able to retrieve voice mail from ext 0, which is the operator ext. I was just wondering if I FTP to the directory /vmail/d/vm/grp/0, can I just delete the files there and not cause any major issues? I changed the "Message Life" to 1 but that did not delete messages older than 1 day.
Any help would be greatly appreciated.