Messages

1

MiVoice Office 250/Mitel 5000 / Re: Office 250/5300-series phones on Cisco C3850

« on: August 24, 2018, 09:41:46 AM »

sarond,

We are piggybacking PC's on most of the phones, and I'm trying to implement Cisco's QoS features, so that's why the voice vlan option was necessary, but that's good information.

Thanks!

2

MiVoice Office 250/Mitel 5000 / Re: Office 250/5300-series phones on Cisco C3850

« on: August 23, 2018, 06:25:59 PM »

Setting them manually was my vendor's call, but I'll definitely keep DHCP in mind as I dig in and learn more about the system.

3

MiVoice Office 250/Mitel 5000 / Re: Office 250/5300-series phones on Cisco C3850

« on: August 23, 2018, 12:18:41 PM »

TE,

Thanks much for the swift reply. I definitely don't have a thorough enough understanding about what I'm doing yet, but your information about the 250 not supporting Voice Vlan tagging seems to be the key info I was missing.

I changed its port to switchport access vlan 50 and then re-enabled cdp on the port to the phone. Now the phone correctly identifies the VLAN on bootup, connects to the server, and both can be pinged!

Regarding your DHCP question, I'm not the one configuring the MiVO-250, but no, my understanding is that we're not using DHCP to configure the phones, but are manually assigning the address on each one.

Thanks again for the assistance!

4

MiVoice Office 250/Mitel 5000 / Office 250/5300-series phones on Cisco C3850

« on: August 23, 2018, 10:52:25 AM »

First time caller, here...

I'm working with a vendor to get this up and running, and I'm trying to get the voice vlan configured correctly on my switches, the core being C3850 and the edges C2960X. I've read quite a few docs, some with conflicting information, but here's where it stands:

My data Vlan is the default, and the devices on it are in 10.10.0.0/16.
I've defined Vlan 50 as the voice vlan. The phones and Office 250 have static IP addresses, not using DHCP, and are in 10.50.0.0/16. The phones currently connect with the server and can dial each other. When the phones are booted, however, they show VLAN=None, and they can't be pinged, nor can the Office 250 (henceforth known as "the server").

interface GigabitEthernet2/0/37
 switchport mode access
 switchport voice vlan 50
 no cdp enable
 spanning-tree portfast
 service-policy input AutoQos-4.0-Trust-Cos-Input-Policy
 service-policy output AutoQos-4.0-Output-Policy

(Even though I typed the command switchport access vlan 1 it doesn't seem to show, presumably because it is the default vlan.)

I included the "no cdp enabled" command on the recommendation of a Mitel technical document. What's interesting is that if I don't include that command, leaving cdp enabled, the phone will show VLAN=50 when it boots, and will respond to pings at its 10.50.. address.

But, when that's the case, it can no longer contact the server, even if I've used the same setting on the port the server is connected to. The server also can't be pinged under either scenario.

I will add, I haven't tried cycling the power on the server. I just unplug and replug the network cable after I've made changes to its port config.

Can anyone offer some insight? I've seen a lot of references to setting options on DHCP, but didn't think they would apply if we're manually assigning all of our addresses.