Messages

1

MiVoice Office 250/Mitel 5000 / Re: Music on hold Issue

« on: July 26, 2018, 10:28:12 AM »

Quick update . The issue was with the Sip Peer Trunck configuration. Amended the transfer option on hold to be MOH File . This worked.
Thanks for the help . Cheers

2

MiVoice Office 250/Mitel 5000 / Re: Music on hold Issue

« on: July 26, 2018, 10:24:10 AM »

NMYSBH Was the username for Index Avaya PABX. This was a great system and was a dream to programme and work on.

3

MiVoice Office 250/Mitel 5000 / Re: Music on hold Issue

« on: July 23, 2018, 06:12:00 AM »

Hi thanks for the speedy reply . I will amend the programming at test. I am new to the Mitel 500 platform and all help is appreciated.

Thanks

4

MiVoice Office 250/Mitel 5000 / Music on hold Issue

« on: July 20, 2018, 10:08:39 AM »

First post so apologies in advanced if this has been raised before. Call hits an AA Main 601 - Option 3 hits Group 641 ( Extension 440 ) when you put a call on hold you hear the MOH File 1 for 2 seconds then ringing. How do you get the MOH file to play and lose the ringing. Thanks