Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Fake Alarms on MiVoice vs 9

« on: August 12, 2019, 11:18:54 AM »

Thanks, that did the trick.

2

Mitel MiVoice Business/MCD/3300 / Fake Alarms on MiVoice vs 9

« on: August 07, 2019, 04:04:00 PM »

I use to be able to clear the false (clustered systems) alarms.  When it would show that another controller was in alarm but it really wasn't, by changed the SNMP to off, then back on.  Well in version 9 they moved the SNMP to the Server manager and now that trick no longer works.  Anyone have another idea on how to clear these fake alarms. 

I've tried turning it off on each one of the controllers that says they are in major alarms 3 of 5 + main, whats funny is even with it disabled it still shows them in major alarm.  On version 8 they would go green when you did this.  Then I did a sync on SNMP (with it still disabled) on the 3 & Main, still shows major alarm for them.  After a good hour I enabled them all, no change, did the sync again, no change.  I'm out of idea's.

3

Mitel MiVoice Business/MCD/3300 / Re: Missing Key Labels on 6940 Phone

« on: November 16, 2018, 10:25:03 AM »

Yes tried twice, mac address goes away, then comes back after changing and letting the phone reconnect.  It looks like it is going to come up but we just get the boxes for the labels, also there is no dial tone. 

4

Mitel MiVoice Business/MCD/3300 / Re: Missing Key Labels on 6940 Phone

« on: November 15, 2018, 06:36:03 PM »

Hello, having the same issue.  The 6930 registers because mac address shows up in the device details, it goes through all motions but then there are no labels and no dial tone.  The fact that it is registering is what is throwing me off, it has an IP and boots normally, so I'm at a loss.  Any help would be greatly appreciated.

5

Mitel MiVoice Business/MCD/3300 / Re: Remove Digital Link

« on: October 30, 2018, 11:51:57 AM »

Of course, I knew I missing something.  Thanks, it's all clear now. 

6

Mitel MiVoice Business/MCD/3300 / Remove Digital Link

« on: October 30, 2018, 11:07:20 AM »

Hello we had a T1 connection to an old NEC that has been removed (from Mitel 3300).  I removed the ARS Route, ARS Digits Dialed, Trunk Group, Digital Trunks, Digital Link Descriptor, T1-D4/E1 CAS DID and E and M.  But the Digital Link PLID still exists, I can clear it but cannot delete it.  System is in alarm for DSU msg link.  What am missing, I'm sure it is staring me in the face, but cannot see it? 

Thanks