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MiVoice Office 250/Mitel 5000 / Mitel 5000CP System Administration and Diagnostics
« on: June 27, 2018, 05:35:56 PM »
Im an IT provider at a small law office, and we have a Mitel 5000 CP phone system running software version 4.0.3.99. Our current telecom provider is giving us the runaround with regards to management of this phone system (they billed us 1 hour of labor just to provide the admin password for our phone system via telephone!), and we'd like to bring some of the management in-house, as well as confirm that we have the correct administrative credentials for the device (provided by the previous provider) before we let the provider go and find another support company to help us with the device.
I've attempted to find the System Administration and Diagnostics software (or whatever will allow us to install/run the Mitel DB Programming application), but it looks like Mitel restricts download of that software to partners only.
Is it possible to get the required software for our version of the phone system (4.0.3.99) from anyone on these forums? We'd be greatly appreciative for any help getting us out of this sticky situation!
I've attempted to find the System Administration and Diagnostics software (or whatever will allow us to install/run the Mitel DB Programming application), but it looks like Mitel restricts download of that software to partners only.
Is it possible to get the required software for our version of the phone system (4.0.3.99) from anyone on these forums? We'd be greatly appreciative for any help getting us out of this sticky situation!