Messages

1

MiVoice Office 250/Mitel 5000 / Re: Remote 6900 series phone on MiVO 250

« on: July 06, 2018, 04:10:50 PM »

Thank you for reply bobr1. Can you, please, provide info how to set this up. We have opened a ticket with Mitel tech support and they told us to ask Xarios since they are makers of the Phone Manager. At this point we have spent many hours on this and still do not have an answer. I have ordered anMBG to try it but even for that tech support has no info.
All this is so clumsy and unpolished, it is a shame.

2

MiVoice Office 250/Mitel 5000 / Re: Remote 6900 series phone on MiVO 250

« on: June 29, 2018, 12:32:55 PM »

Thanks for the info. We are always allowing access only form the specific IP. Unfortunately, problem is that we are not able to get this working. 5300 series sets are working fine, but 6900 do not. Getting a message No Service and any button programming is not showing up on the sets. Extension number and name are there but can not make or receive a call. Tried everything. Even opened a ticket with Mitel support.

3

MiVoice Office 250/Mitel 5000 / Re: Remote 6900 series phone on MiVO 250

« on: June 27, 2018, 01:11:46 PM »

Thank you the reply,

You are correct it looks like I am not able to connect to the 250. It is strange since I am able to connect other SIP phone we have for testing. Also, this same 6900 works without problems when connected locally. SIP settings are entered in the phone correctly. Not sure what to look for further. Will check about licensing.

4

MiVoice Office 250/Mitel 5000 / Remote 6900 series phone on MiVO 250

« on: June 27, 2018, 10:21:02 AM »

I have contacted Mitel Pre-sale support and received info that 6900 series phones can be setup on the MiVO 250 with MCS without use of MBG.
Does anyone know what needs to be done. I have phone connecting, obtaining the extension and button programming but message "No service" is displayed. Can not make or receive a phone call.