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SIP On Mitel / SIP trunk (Outgoing Call)
« on: June 20, 2018, 08:15:35 AM »
We are new to Mitel and face issue as follows:
SIP trunk is thru MBG.
We are able to receive calls with no issues (Whether it is DID Calls or routed thru call flows - MICC) but when an out going call is place it doesn't work - Busy Tone.
From trace of the service provider, they said the IP address is sent rather than the calling number.
Appreciate if someone can provide clarity on this issue.
Manny
SIP trunk is thru MBG.
We are able to receive calls with no issues (Whether it is DID Calls or routed thru call flows - MICC) but when an out going call is place it doesn't work - Busy Tone.
From trace of the service provider, they said the IP address is sent rather than the calling number.
Appreciate if someone can provide clarity on this issue.
Manny