Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Message Light Blinking from forwarded extension

« on: April 25, 2019, 03:07:15 PM »

I found the solution myself.  If anyone else encounters this.  On the PBX look for Feature Access Codes.  Find the Message Waiting - Deactivate code.  From your phone enter the code then enter your extension.  Worked perfectly for me.

2

Mitel SX200, SX2000, and older SX platforms / Message Light Blinking from forwarded extension

« on: April 22, 2019, 10:49:19 AM »

My predecessor before he left forwarded his extension to my extension.  I was on the phone the other day when someone must have called his extension and left a call back number.  Now my phone's message light keeps blinking, but when I hit the Message button, it displays NO MESSAGES, my phone is a Mitel Superset 4025.  I read about creating a multi line device and program the Prime DN into the Voicemail Hunt Group and set it's COS to DO NOT DISTURB=Permanent.  Does that apply to my situation with the phone forwarded? 

3

Mitel MiVoice Business/MCD/3300 / Re: Busy Lamp on Mitel Superset 420

« on: June 25, 2018, 08:28:40 AM »

Stat MLS 6 10 1 10 came back with
6  1 10  1  1 |MC330AB DNI Line          | single line| mls_idle |      |     
 6  1 10  1  2 |MC330AB DNI Line          | single line| mls_idle |      |     
 6  1 10  1  3 |MC330AB DNI Line          | key system | mls_idle |      |     
 6  1 10  1  4 |MC330AB DNI Line          | key system | mls_idle |      |     
 6  1 10  1  5 |MC330AB DNI Line          | key system | mls_idle |      |     
 6  1 10  1  6 |MC330AB DNI Line          | key system | mls_idle |      |     
 6  1 10  1  7 |MC330AB DNI Line          | key system | mls_idle |      |     
 6  1 10  1  8 |MC330AB DNI Line          | key system | mls_idle |      |     
 6  1 10  1 13 |MC330AB DNI Line          | single line| mls_idle |      |     
 6  1 10  1 14 |MC330AB DNI Line          | single line| mls_idle |      |     
 6  1 10  1 15 |MC330AB DNI Line          | single line| mls_idle |      |     
 6  1 10  1 16 |MC330AB DNI Line          | single line| mls_idle |      |     

4

Mitel MiVoice Business/MCD/3300 / Re: Busy Lamp on Mitel Superset 420

« on: June 22, 2018, 12:36:36 PM »

LOCATE FEATURE EXTENSION 2323 returns
Card Type : DNI Line                                                           
Circuit Location : 6 1 10 1 1                                                   
Extension : 2323                                                               
Active Features :                                                               
Service Level: Full                                                             
Zone ID: 1   
Extension 2323 is in an office that no one sits in, and never will, the phone works.  2323 and 7 other numbers are in a circular hunt group.  It's odd that when I look at the other extensions in Multiline Set keys I don't 2159 listed.  However I did look at one of the other extensions 2394 under User and Device Config and noticed under the KEYS tab it has *##2323 as button 2 NO RING as a SINGLE line, and the other extensions are listed as Key System.  When I look at 2323 in User and Device Config and look at the KEYS tab, it shows button 2 *##2369 as a SINGLE line with all the other extensions in that circular hunt group as Key System.  2369 is one of those in that multiline set key.   Scratching my head, I don't know how to get the light to go out on the button next to 2323 on all the other phones

5

Mitel MiVoice Business/MCD/3300 / Busy Lamp on Mitel Superset 420

« on: June 15, 2018, 09:32:11 AM »

We recently moved a phone from one office to another - this phone is the "controlling" phone for a hunt group.  Since the phone move the extension lamp stays lit on all the phones in this circular hunt group.  Anyone know how I can turn the lamp off on all the other extensions until there is actually a call on that line?  They said it's annoying always seeing that line lit, thinking there is an active call when there's not.