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Messages - aguado

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Someone mentioned I may have to bounce our mitel through a local SMTP relay server and then deliver it to Appriver?

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We have a Mitel 3300 CX II controller that I was told use to send VM's to an email@company.com address.

At some point they switched from a self-hosted exchange server to a cloud hosted exchange via app river and this feature stopped working.

I've read a few posts on the subject but I can't seem to get it working. The last advice I got was our exchange provider (app river) may have to enable or set up something on their end to allow the e-mails to come through. I called appriver, who directed me towards our appriver supplier, and our supplier said they couldn't figure it out (Hooray). I changed the forward e-mail to a gmail account and had no luck either.

Anyone been able to set up the VM to email using a similar setup? Thanks!

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