Messages

1

Mitel MiVoice Business/MCD/3300 / Re: IDS LDAP sync

« on: June 15, 2018, 04:09:48 AM »

I agree, it's clunky but it's what the users want. Sometimes they may walk into a staffroom and no one is logged in but they need to call someone and don't know their number so they will look it up on the phone directory.

The issue I have is 'Contacts' within Micollab do not appear on the Physical phone but do on the software so I get a load of complaints about not being able to find people on the physical phones. I started to make manual entries but it's just not tenable. If I can get the Mivoice business syncing the same was as Micollab and my users will have a consistent directory on the phones and software

2

Mitel MiVoice Business/MCD/3300 / IDS LDAP sync

« on: June 14, 2018, 05:46:24 AM »

I have configured Micollab to sync with AD. This works fine and I am syncing my users and contacts from AD. This populates the directory on the Micollab client software on users desktops but does not sync to the physical phones (well doesn't sync contacts)

I believe this can be achieved by syncing Mivoice business ( Release level: 8.0 SP3 PR1
Active software load: 14.0.3.22 )

I have added my LDAP connection in

'Voice Network/Network Elements'.

'Intergrated Directory Services/LDAP Client configuration' I have set the OU, username etc all in Profile Number 3

System Feature Settings/System Options LDAP Client Configuration Profile ID #1, LDAP Client Configuration Profile ID #3. Profile 3 is what I have used for LDAP. How do I apply that to phones

What steps do I need to take now to get the directory on the physical phone to search my AD OU? There is no sync button

Does this work like Micollab LDAP where you can defer? I am still in the process of deleting users from Micollab. Users where created on Micollab so I am bringing them back in via LDAP sync.

3

Mitel MiVoice Business/MCD/3300 / Re: Corporate Directory

« on: May 29, 2018, 04:21:53 AM »

Got you Johnp

I have templates setup. I tried to import a new user and then assigned it one on my templates. This then pushed the number out to the phone device as well as the Micollab client.

4

Mitel MiVoice Business/MCD/3300 / Re: Corporate Directory

« on: May 25, 2018, 10:13:47 AM »

ok

I have added a connection and synced a test user from an OU. It is asking for a 'Role' so I just said 'Contact'. I can see it within the Micollab desktop software but not on the physical phones. I edit the directory for physical phones on Mivoice Business.

5

Mitel MiVoice Business/MCD/3300 / Re: Corporate Directory

« on: May 25, 2018, 09:39:24 AM »

Is this where I add it? (attached) and the defer all operations at the bottom? What does this do? If I fill in all the details, will that then become the corporate Directory on all the physical phones and remove all the manual entries I have done.

All my phones are already configured (circa 200) with numbers and names etc.

cheers

6

Mitel MiVoice Business/MCD/3300 / Re: Corporate Directory

« on: May 25, 2018, 04:21:05 AM »

I had a feeling you would ask that.

I have and MBG, MVB and Micollab on 1 site and on the other site is a 3300. I am not too sure how to ascertain the versions?

7

Mitel MiVoice Business/MCD/3300 / Corporate Directory

« on: May 24, 2018, 05:40:33 AM »

I am looking for some guidance on integrating my Corporate directory with AD. The company who installed the current Mitel system didn't do it and will only point me in the rough direction of how to do it but they always drop in the caveat of make sure you always select 'defer' otherwise you can wipe out all your users. This is enough to put me off from doing it.

At the moment, I am manually entering in names and numbers on Mivoice Business. This puts the names on the physical phones in the corporate directory but it quickly becomes outdated etc. I have moved From Cisco Call Manager and I had that sync with AD on a user property field (Telephone Number).

All I want to do is sync an AD user Telephone field and nothing else. I do not want full AD integration. Any pointers?