Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mass update TELEWORKER IP on deskphones?

« on: October 21, 2019, 09:34:50 AM »

I think you are out of luck on this

Yeah, looks like it. I'm just so surprised that a large scale VOIP provider didn't think of this..... smh

2

Mitel MiVoice Business/MCD/3300 / Mass update TELEWORKER IP on deskphones?

« on: October 18, 2019, 01:04:47 PM »

We're in the process of prep for a Border Gateway move to another site and with a new public IP. We'll need to change the Teleworker IP on all the Phone devices we have out there in the world and I wanted to know if anyone is familiar whether Mitel provides a feature to update the currently connected IP phones to a new Teleworker IP. This way we can update the phones with a new Tele.IP and have them automatically reconnect once the system come up online with the new Public IP.

Anyone know if this is possible? Because providing instructions to users will definitely cause lots of people to screw up. We're familiar with the "reboot, hold 7" process, but I was more interested in deploying the IP info from the MBG or some other way or tool.

Thanks in advance.

3

Mitel Software Applications / Re: MiCollab NuPoint Advanced UM IMAP delivery issues

« on: April 27, 2018, 11:11:50 AM »

I think we got it going.

Per Mitel documentation, the session limits for IMAP were to be set to 128. We had Microsoft set it to 2048. Also, there were a bunch of other limitations for IMAP which were set to unlimited, like the throttle policy for NPUMadmin policy.

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Mitel Software Applications / MiCollab NuPoint Advanced UM IMAP delivery issues

« on: April 20, 2018, 09:33:15 AM »

Hello everyone,

Was hoping to get some assistance from those who've conquered their issues already.  We have MiCollab 7.3 and it has been running fine for users with Advanced UM syncing their mailbox with exchange using MAPI gateway and Exchane 2007. Since we've moved to Exchange 2013, MAPI because slow and also we are in the process of moving to Exchange 2016 and were advised that MAPI won't work with 2016 and we should use IMAP instead.

All is well, we setup IMAP and it works for an hour, then stops delivering/syncing voicemails and faxed with user exchange mailboxes. Total exchange mailbox count is around 1000 maybe more, but there are only 150 Advanced UM users. All other are Standard UM.

Anyone have run into this and was able to find a fix?