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Messages - rwaterman

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Mitel Software Applications / Re: Can anyone help me with this?
« on: April 18, 2018, 02:33:20 PM »
The incoming calls generally come in on the intercom line, whether they are external or internal, and this issue only has been happening intermittently, on various sets, not for every set across the network . Will check the COS though, out of curiosity...Thanks for the idea!

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Mitel Software Applications / Can anyone help me with this?
« on: April 18, 2018, 02:16:03 PM »
I am having trouble with 5330 and 5330E phones in a 3300 environment. The issue is that when a user receives a call, and picks up the receiver, nothing happens until the press the line key. The other part of this is that when they hang up their phones, the call will sometimes not terminate until the X button is pressed. This issue is slowly spreading to more and more phones in my workplace, and i haven't been able to find a solution yet...Please help !

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