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Messages - VincentCA

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SIP On Mitel / Re: Mitel 6867i cannot dial * codes and shorter numbers
« on: April 16, 2018, 01:36:48 PM »
Thank you,

but this is not the reason. Now I'm testing on the Integrics. I don't want to switch to the Asterisk for now.

With your Dial Plan, I cannot dial even the regular 10 digits numbers. With the default Dial Plan, I can dial the outgoing numbers, but not 97

But with the default Dial Plan and Without an Outgoing Proxy server, I can dial 97 (the voicemail code) and cannot dial regular numbers.

The dial plan is not the problem, or at least not the only problem. I tested already with  different dialing plans, there is something else wrong.

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SIP On Mitel / Mitel 6867i cannot dial * codes and shorter numbers
« on: April 16, 2018, 10:03:15 AM »
Hello guys,
I have a very weird issue with my Mitel 6867i (latest firmware). I’m trying to connect it to Asterisk server and to Integrics server. To both I got in connected, but....

1.   When registered to the Asterisk, cannot dial the VM *97 and actually any * codes, but only when I have a data in the ‘Outbound Proxy Server & port’ fields. If I don’t have anything there, I can dial the *97, but cannot dial out regular numbers. I have the same credentials for the ‘Proxy Server’ and ‘Registrar server’.

2.   When registered to Integrics and the VM code is 97, I cannot dial it. Actually I cannot dial shorter numbers (I don't see the calls coming to the PBX). If I setup my VM code to be 10 digits (5555555555), I can dial it. Looks like an issue with the dialing plan, but even if I add |97 to the ‘Local Dial Plan’, the situation is unchanged.

I used to use before some Aastra phones (older versions) and everything was OK there.

Please help!

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