Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Forward a Multiline Appearance Group

« on: March 27, 2018, 10:18:55 AM »

Thank you all for your help. Today we tested it and HR is very happy now. I was never able to get a button working for it using system speedcalls or personal speedcalls but they were happy just dialing the code and then the number.

2

Mitel MiVoice Business/MCD/3300 / Re: Forward a Multiline Appearance Group

« on: March 23, 2018, 12:08:32 PM »

I think,
Call Forwarding - Follow Me - Third Party *65
Cancel Call Forwarding Follow Me - Third Party *75

Give them the right CoS and then give them this FAC on a key.

Ok I have changed the CoS to Yes on  Third Party Call Forward Follow Me Allow. The FAC is set at *56 and cancel at *62. How do I make it work with the MAG? If I do the *56 from a normal desk phone, I can then dial the MAG, then silence. Does this mean the MAG is now going to that phone?

3

Mitel MiVoice Business/MCD/3300 / Forward a Multiline Appearance Group

« on: March 22, 2018, 05:37:20 PM »

We have a department that uses a Multiline Appearance Group as their main line. There is no physical phone associated with the department number. The new director wants to be able to forward their main line, the MAG, to another department during meetings, etc. I have been unable to find a way for them to do a forward on the MAG. Any ideas how to accomplish this for them?