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Mitel MiVoice Business/MCD/3300 / VM Greeting playing internally but not externally
« on: March 19, 2018, 06:04:22 AM »
Mitel 3300
Just been given responsibility for our phone system so fairly new to Mitel but have worked previously on Panasonic and Samsung systems.
Got a problem with a Recorded Greeting that plays successfully when dialling extension internally. When dialling from external source to extension, a default system greeting plays. VM settings for extension are same as a working extension.
Any ideas?
Any assistance would be greatly appreciated
Just been given responsibility for our phone system so fairly new to Mitel but have worked previously on Panasonic and Samsung systems.
Got a problem with a Recorded Greeting that plays successfully when dialling extension internally. When dialling from external source to extension, a default system greeting plays. VM settings for extension are same as a working extension.
Any ideas?
Any assistance would be greatly appreciated