Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 Power Outage and now settings missing

« on: March 07, 2018, 02:17:46 PM »

Thanks All.

I have setup the backup to run weekly to an ftp myself now.

System up and running now.

Didn't get chance to try FTP and rename the file but thanks for the tip!

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 Power Outage and now settings missing

« on: March 06, 2018, 04:34:42 PM »

Thanks for the replies, don't think the service provider dare answer my calls.

When you say clean restart, please can you confirm which command to do this?

3

Mitel MiVoice Business/MCD/3300 / Mitel 3300 Power Outage and now settings missing

« on: March 06, 2018, 03:18:54 PM »

We had a power outage for 8 hours.
Once the power was restored the Mitel booted with no alarms but all the Exts are requesting to be registered.

Logged into the Mitel system to all all information is missing.

The systems kept the IP address and user accounts but everything else seems to be missing

We have a maintenance contract but the provider doesn't want to know about it, looks like they didn't setup a backup to run!

Is there anyway of bring the database online?